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Economy, Place, Access, and Transport Policy and Scrutiny Committee	22 January 2024
Report of the Director of Customer & Communities

GLL Annual Performance Report 2022-23

Summary

1. This report provides Scrutiny members with an annual (financial year 2022-23) update from Greenwich Leisure Limited (GLL) who operate the Council’s leisure and stadium facilities.

Recommendations

That Economy, Place, Access, and Transport Policy and Scrutiny Committee:

2. Note the GLL annual summary report and comment upon the report.

Reason: To keep the committee updated on the performance of the GLL contract.

Background

3. GLL are a charitable social enterprise which entered a Design, Build, Operate and Maintain (DBOM) contract with the Council for 13 years on 16 November 2017 and currently operate five facilities:

· Energise Leisure Centre (Large and small swimming pool, hydrotherapy pool, large fitness gym, large sports hall, dance studio, spin studio, climbing wall, crèche, café, outdoor tennis courts and full-size synthetic pitch).

· Yearsley Swimming Pool (Edwardian 50-yard swimming pool).

· Burnholme Sports Centre (Large sports hall, fitness gym, dance studio and spin studio, outdoor grass sports pitches and synthetic sports pitch).

· The LNER Community Stadium (8,500 all seater stadium and associated facilities).

· York Leisure Centre at the Community Stadium (3 pools, sports hall with viewing, clip and climb, large fitness suite and dance/spin studios, café, outdoor synthetic sports pitch and play park).

4. As part of the contractual arrangements there is a performance management framework that requires GLL to report formally to the Council quarterly against a set reporting framework.  The service specification also has performance measures around availability of services, required outcomes and where required, measurements. 

5. The performance and monitoring framework also acts to financially penalise poor performance or non-compliance, as well as rewarding over achievements. 

6. GLL at the end of each year have a requirement to produce an annual summary report and to present this to the Council, which is included at Annex A for members to scrutinise.

7. The 2021-22 annual report was reported to the Customer and Corporate Services Scrutiny on 21 July 2022.

Consultation

8. No consultation to consider.

Options

9. There are no options available for Members to consider for this report.

Council Plan

10. The Council Plan 2023-27 One City for all, has a core commitment for health and wellbeing stating that we will “Improve health and wellbeing and reduce health inequalities, taking a Health in All Policies approach, with good education, jobs, travel, housing, better access to health and social care services and environmental sustainability. We will achieve better outcomes by targeting areas of deprivation, aiming to level opportunity across the city.”

11. In operating the Council’s leisure and stadium facilities, GLL consider the key Council commitments of Equalities, Affordability, Climate & Environment and Health as follows:

a. Equalities and Human Rights - There are commitments to broadening participation and access, celebrating inclusion, and providing more opportunities for marginalised groups.

b. Affordability – GLL are pro-active in working to ensure York residents have access to the public leisure facilities, by offering ‘pay as you go’ pricing as well as a range of memberships.  GLL also take part in schemes that offer free access, for example the Holiday Activity Fund.  Healthwise is a physical activity referral scheme that introduces individuals to the benefits of physical activity in order to help manage and improve existing medical conditions. Healthwise aims to encourage people of all abilities to become and remain more active which should in turn improve knowledge, skills, confidence and improve an individual’s health and wellbeing.

c. Climate & Environment – GLL play a significant role in ensuring a more sustainable service is achieved, including reducing the environmental impacts of operating large leisure facilities that are high users of energy, especially swimming pools. GLL investment has also been a key focus through the last 12 months with investment into the centres along with ongoing maintenance ensuring that all of the facilities are maintained to a high standard. In 2022/23 £414,963 was invested into centres of which £243,816 was into the Stadium.

d. Health and Wellbeing – GLL’s vision is at the heart of the Council health and wellbeing commitment, “to empower local communities to achieve better quality of life”, with the aim to increase participation in leisure, sport and culture to improve health and social wellbeing outcomes through the promotion, provision and delivery of quality facilities and services.

12. A 10-year joint Health and Wellbeing Strategy was adopted in 2022 with one big vision that “In 2032, York will be healthier, and that health will be fairer”.

13. To meet the ‘one big vision’ the strategy has six big ambitions and ten big goals:

Six Big Ambitions:

Become a health generating city	Make good health more equal across the city
Make good health more equal across the city	Prevent now to avoid later harm
Work to make York a mentally health city	Build a collaborative health and care system

Ten Big Goals:

Overarching: gap in Health Life Expectancy	Mental wellbeing
Smoking	Health Weight
Suicide / Self harm	Physical activity
Alcohol	Inequality groups
Diagnosis gaps	Social connection

14. GLL as the Council’s leisure contractor, operates the leisure facilities to contribute and deliver on the key priorities of the 10-year Health and Wellbeing strategy. To under pin this GLL develop and work to an annual Physical Activity and Health Plan.

Implications

15. There are no implications for this report.

Risk Management

8.    There are no known risks.

Contact Details

Author:	Chief Officer Responsible for the report:
Andrew Laslett Strategic Services Manager Customer & Communities Tel No. 553370	Laura Williams Assistant Director Customer & Communities
	Report Approved	√	Date	11.01.2024
Wards Affected:					All	X
For further information please contact the author of the report

Background Papers:

None      

Annexes

Annex A: GLL Annual Summary Report

List of Abbreviations Used in this Report

DBOM - Design, Build, Operate and Maintain

GLL - Greenwich Leisure Limited